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We use a local middle to high-end data centre - HKNet & New World Telecom and purchase sufficient dedicated bandwidth to ensure that the network connections are fast. This leading data centre is certified by ISO, the local connection to HKIX has more than 3Gbps while overseas connections is more than 1Gbps. It cannot be compared with small data centre.
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Nethub is one of seldom web hosting service providers in Hong Kong who obtain Telecommunications Authority PNETS License, our PNETS Licence No. Is: 1377. For details, please refer to http://www.ofta.gov.hk/zh/tele-lic/operator-licensees/pnets-ivans-isp.html
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First introduced 2 hours response service standards in Hong Kong. During office hours, we will respond to all customers' enquiries and technical support requests within 2 hours, which is a new standard for high-quality customer services.
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With many years of experience, Nethub optimizes all servers and implement crisis management. We real-time monitor all servers with 24x7. Nethub makes every effort to ensure the problem does not occur, and if a problem occurs unfortunately, we can ensure that we discover the problem and carry out repairs immediately.
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All servers are Dell original Xeon servers, customers can online check for specific configuration of each server. All servers are equipped with hard disk Raid 1 data protection and with no less than 8GB of memory, which cannot be compared with general DIY server of other hosting company.
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We guarantee every Dell Xeon server will create no more than 20 VPS.
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We promise not to oversell memory. Since each server is equipped with at least 8GB of memory and creation of no more than 20 VPS, so customers receive memory capacity is absolutely dedicated, but not shared.
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All VPS services comes with the same capacity of backup space. All VPS are backed up once a week.
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Using Parallels Virtuzzo products. Parallels is a global leader in server automation and virtualization software providers. Parallels company's main customer base is all kinds of Internet Service Providers and enterprise customers in more than 100 countries with more than 10000 users.
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