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We use iAdvantage, HKNet and New World Telecom three local middle to high-end data centres and purchase sufficient dedicated bandwidth to ensure that the network connections are fast. Three leading data centres are certified by ISO, the local connection to HKIX has more than 4Gbps while overseas connections is more than 1Gbps. It cannot be compared with small data centre.
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Nethub is one of seldom web hosting service providers in Hong Kong who obtain Telecommunications Authority PNETS License, our PNETS Licence No. Is: 1377. For details, please refer to http://www.ofta.gov.hk/zh/tele-lic/operator-licensees/pnets-ivans-isp.html
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First introduced 2 hours response service standards in Hong Kong. During office hours, we will respond to all customers' enquiries and technical support requests within 2 hours, which is a new standard for high-quality customer services.
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With many years of experience, Nethub optimizes all servers and implement crisis management. We real-time monitor all servers with 24x7. Nethub makes every effort to ensure the problem does not occur, and if a problem occurs unfortunately, we can ensure that we discover the problem and carry out repairs immediately.
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All servers are Dell original Xeon servers, customers can online check for specific configuration of server. All servers are equipped with hard disk Raid 1 data protection program and with no less than 6GB of memory, which cannot be compared with general DIY server of other hosting company. (Only applies to paid hosting plan)
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All server control software are Parallels's products. Parallels's Plesk web hosting server control panel is the industry's leader, in which e-mail anti-virus and advanced anti-spam filtering system are excellent. Virus definitions will be updated automatically every half an hour, advanced anti-spam filtering system allows the user to adjust the intensity, the definition of white-list and the Black-list, the user can also train the incoming E-Mail and set whether to delete the E-Mail automatically which is defined as spam.
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Industry-leading web hosting technology. Virtual Private Server (VPS), IntelliMail Service and Multi-Homing Hosting are the new technologies of web hosting. Nethub are the first to introduce such services in Hong Kong.
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Nethub firstly introduced splitting web hosting into commercial and personal usages, which are Commercial Hosting Plans and Personal Hosting Plans, it is conducive to the improvement of system stability and the efficient use of resources.
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